Aaron Wichman leads Product Marketing at Zendesk, where he helps shape the future of customer service through cutting-edge AI solutions. With a passion for innovation and a deep understanding of market needs, Aaron plays a key role in bringing Zendesk’s mission to life: making customer experiences easier, faster, and more human. Most recently, Aaron has been focused on the launch and positioning of Zendesk’s new AI agents—sophisticated bots powered by the latest advancements in artificial intelligence that can resolve customer issues end-to-end, from the simplest to the most complex.