Gabriel Dizon is a Customer Success executive specializing in scaled Customer Success strategy, workflow automation, and AI adoption. He has led Customer Success organizations through high growth and transformation, helping drive two companies to successful acquisitions, including one for $700M. Currently at Litmos, Gabriel is leading a scaled Customer Success transformation focused on digital engagement, pooled models, automated workflows, and AI powered execution. His work centers on building proactive, outcome driven systems that improve retention, increase efficiency, and lower cost to serve without sacrificing the customer experience. Gabriel is passionate about turning AI from theory into practical execution inside Customer Success, equipping teams to operate smarter, faster, and at scale.