Rohit
Menon
Sr Director of Customer Support
Databricks
With over 18 years of experience in technical and management roles, Rohit is known for building strong global teams and solving complex problems. Rohit's expertise include process design, automation, AI-based tooling, and mentorship. He excels in ownership, taking full responsibility for team outcomes. With expertise in process design, he has crafted robust systems like support consoles and SOPs. A strong mentor, he helps team members achieve their highest potential, while his technical skills include developing AI-based tools leveraging cutting-edge technologies like GenAI and LLMs.
24 October 2024 09:45 - 10:15
From concept to capability: Preparing your business for AI agents
AI agents are transforming the way businesses operate, but successfully implementing them requires careful preparation. This session will guide you through the journey from envisioning AI’s role in your organization to building the capabilities needed for success. Learn how to evaluate your business processes, identify the best use cases for AI agents, and ensure alignment with your overall goals. We’ll cover the key steps to integrate AI seamlessly, from selecting the right tools to training teams and managing change. Join us to gain practical insights on turning AI from a concept into a powerful driver of innovation and efficiency for your business.
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