Nikolai
Chowdhury
Regional Vice President of Customer Success
Salesforce
Nikolai is a proven Customer Success leader, entrepreneur and recovering hands on enterprise architect and mobile engineer with solid technology, operations, and academic backgrounds with more than fifteen years of experience.
He is an experienced team lead with a focus on commercial and capability growth, productivity, and scale within cross-functional organizations. Nikolai has a high focus on leading and inspiring teams of Customer Success Managers and Account Managers with a focus on churn reduction and value growth across accounts.
24 October 2024 13:30 - 14:00
Rising together - leveraging customer success, sales, and product teams for business growth
Collaboration between customer success, sales, and product teams is the cornerstone of sustainable business growth.
This presentation explores the power of alignment and synergy among these critical functions. You will gain practical insights on how to foster a seamless ecosystem, where each team complements the other in driving customer satisfaction, revenue generation, and product innovation.
Join us for an engaging session that unveils strategies to harness the collective potential of CS, sales, and product for accelerated business success. Together, we rise.
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