Customer Success
Festival
Catch up with the very best customer success insights shared across our year of global summits at this unique showcase of CS ingenuity.
Learn to drive revenue with GitLab, communicate your value beyond simple metrics with Coursera, automate key workflows with Microsoft, and much more.
In partnership with
days
hours
minutes
until the summit starts
About the
summit
Level up your customer success strategy with a curated collection of the year's best.
We've gathered the highest rated, most requested sessions from our year of global summits so you can take a deep dive into:
Mastering customer health scores,
Driving revenue in CS,
Implementing personalization at scale with AI ,
and so much more.
Secure your free pass for live and OnDemand access to exclusive sessions from our Customer Success and Chief Customer Officer summits and get a taste of what it's like to be a CSC Pro member.
Our Stats
15+
Speakers
800+
Attendees
10+
Sessions
0
Cost to attend
Meet our
speakers...
Don't just take
our word for it
Explore the
agenda
The event will kick off at 6am PT | 9am ET | 2pm GMT.
Timings listed here are in ET.
Want to
partner?
Want to showcase your brand in front of 800+ customer success leaders looking for the best tech & solutions to sharpen their 2026 strategy?
This summit brings together a global community of CS pros ready to meet solution providers offering the latest innovations to enhance their tech stack.
Why you need
to join the summit
What you'll get
out of the event
Access the best of 2025
Access a curated collection of our highest rated, most requested sessions from the past 12 months, all in one package for immediate implementation.
Sample Exclusive Member Content
Get direct access to specific, practical, and ready-to-implement strategies that are typically only available to CSC Pro memebers.
Get premium playbooks for free
Skip the theories. Every session is an expert-tested approach to scale smarter, drive tangible revenue, and future-proof your career.
Watch every summit
OnDemand
Customer Success Festival is just a taste of the 700+ hours of OnDemand content that you can unlock with a Customer Success Collective Pro membership.
That’s right, you’ll have access to every session from every Customer Success Summit ever.
Dive in to our enourmous content library featuring the best speakers from around the world
Discover the content you need as you need it - just in time learning at your fingertips
Catch up anywhere, anytime, and never miss a summit again
FAQS
Will sessions be recorded?
All session recordings will be made available to watch OnDemand the day after the live event - each attendee will be sent their unique link via email.
How do I join live sessions?
You will receive a unique joining link the day before the summit. Simply follow the link in your email to access the event.
What time will the live sessions begin?
The event will kick off at 6am PT | 9am ET | 2pm GMT.
Join the
conversation
Join 100,000+ passionate CS enthusiasts across the globe to exchange ideas, attend local meet-ups, get answers to your questions, and find new job opportunities.
Join the community.
Privacy