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Elena
Lawson
Director, Customer Success
Coursera
Elena is leading a team of 10+ high-performing Customer Success Managers responsible for expertly managing their EMEA Enterprise accounts across corporate, campus, and government sectors. Her top priority is helping Coursera's customers realise and articulate the business value connected to transformational learning outcomes on the Coursera platform and the impact it brings to their organisation.
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09 October 2025 15:30 - 16:00
Data-Driven Storytelling: Communicating Value, Not Just Metrics