The customer function is a powerful driver of company revenue, yet its impact is often underappreciated by the C-suite. Join this panel of VPs of CS and CCOs who have successfully elevated CS to a critical revenue-generating role. Learn actionable insights on how to showcase the value of your CS team and position it as a key contributor to your company’s growth and financial success. *At time of recording Maranda Dziekonski had not yet joined Fexa

AI is reshaping Customer Success, offering new ways to scale impact, improve efficiency, and unlock stronger customer relationships. In this fireside chat, industry leaders Maranda Dziekonski and Kristopher Loranger share how teams can harness tools like generative AI to streamline operations, personalize engagement, and identify opportunities for growth—all without losing the human touch that defines great CS. Join this session to discover how to work smarter, not harder, by weaving AI into your Customer Success strategy in ways that drive measurable outcomes and stronger customer loyalty. *At time of recording Maranda Dziekonski had not yet joined Fexa