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Nick
Chang
VP Customer Experience
Zededa
Nick brings over 30 years of extensive experience in worldwide field services, customer success, professional service, portfolio management, business strategy and partner management. He has global experience driving all aspects of customer success from landing new customers, realizing value, and cultivating customer advocacy for business expansion with equal success in small early stage SaaS companies and large Fortune 500 environments.
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09 October 2025 12:40 - 13:30
Panel: Driving revenue through customer experience - A strategic imperative for leadership
The customer function is a powerful driver of company revenue, yet its impact is often underappreciated by the C-suite. Join this panel of VPs of CS and CCOs who have successfully elevated CS to a critical revenue-generating role. Learn actionable insights on how to showcase the value of your CS team and position it as a key contributor to your companyโ€™s growth and financial success. *At time of recording Maranda Dziekonski had not yet joined Fexa