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Riti
Brooks
Assistant Director, Customer Success
Moody's
Riti is the Assistant Director of Customer Success Management at Moody's, a financial services platform. Her role involves orchestrating seamless SaaS platform training and strategic client consultations and resolutions to encourage adoption, nurturing and growth.
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09 October 2025 13:00 - 13:45
Panel: From onboarding to advocacy - mapping the retention journey