VP, Customer Service and Operations Analytics
Wellmark Blue Cross and Blue Shield
Sumita is an experienced leader in Business Operations and Digital Transformation, with deep expertise in navigating global, multicultural, and matrixed organizations. She has a strong track record of leading large P&L operations and driving transformation strategies, including digital shifts powered by modern, technology-led ecosystem solutions.
As a trusted partner to C-suite executives, Sumita has played a pivotal role in influencing, managing, and mentoring senior leaders through complex technology implementations and organizational change initiatives.