Carole Evans is the Director of Support Operations at Cellular Sales, where she leads high-performing support teams focused on internal technology operations, process improvement, and exceptional service delivery. A keynote speaker and operations leader, she is known for her people-first leadership style and passion for building systems that make work more efficient and less stressful. With extensive experience coaching teams across hardware, software, and day-to-day tech support, Carole focuses on developing strong leaders, improving operational performance, and creating a culture built on trust, accountability, and customer service excellence.