Olga Rais is Senior Director of Technical Support for the Americas at Autodesk. She brings extensive leadership experience in designing and transforming customer support organizations, driving the evolution of scalable operating models that elevate customer experience. Across her career, Olga has incorporated intelligent automation, AI-enabled tools, and system integrations to enhance efficiency and scalability while strengthening customer engagement. She is committed to building high-performing teams and delivering support interactions grounded in respect, empathy, and professionalism.