Tyler J. McIntosh is a seasoned technology leader and Head of Support Engineering & Product Support at Pave, with deep expertise in scaling B2B SaaS support functions and driving customer success across fast-growing organisations. With a background spanning client services, data onboarding, and support leadership — including senior roles at Addepar and financial services experience from Goldman Sachs — he blends strategic vision with hands-on execution to elevate product support and customer experience. Tyler is also a respected voice in the tech community, regularly sharing insights on support, leadership, and workplace trends.