Amrit is a highly experienced and dynamic Customer Success Business Head with a demonstrated history of having smiling customers, routinely outshining targets, and achieving operational excellence by 20% - 30% . He has handled demanding enterprise clients with both, B2B and B2C portfolios while holding key positions of Operations Lead, Customer Success, and Account Management at various roles. Amrit has headed end-to-end operations including development, testing, and technical operations teams for seamless client delivery within timelines. He is also exceptionally skilled in Business Planning, Forecasting, Process Planning and Implementation, Client Management, Process Reform, Entrepreneurship, Marketing Strategy, and Solution Selling. Possess a very strong professional and ethical background.