Customer Support
Summit
Customer support teams are transforming to become more strategic, technical and revenue-driven. Don't miss the shift.
Join global leaders in customer support transformation on October 15th and leave with a toolkit to evolve your support team from cost center to strategic asset.
In partnership with
days
hours
minutes
until the summit starts
About the
summit
Sharpen your customer support strategy with methodologies tested by the leaders designing them. Dive into sessions on:
Turning support into a revenue driver, not a cost center,
Opening cross-functional channels to leverage support data as a company-wide asset,
The evolving role of the support agent, and what it means for your career trajectory,
and more.
Secure your free pass for live and OnDemand access to expert-led discussions, live Q&As, and actionable insights to future-proof your role.
Our Stats
12+
Speakers
800+
Attendees
8+
Sessions
0
Cost to attend
Meet our
speakers...
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our word for it
Explore the
agenda
The event will kick off at 6am PT | 9am ET | 2pm BST.
Timings listed here are in ET.
Why you need
to join the summit
What you'll get
out of the event
Connect with your peers
Join a like-minded community of customer support professionals to share pain-points and grow together.
Discover best practices
Learn how leaders in customer support are transforming the industry to ensure you’re equipped for the future.
Scale your support strategy
Master AI-driven techniques & demonstrate your value to internal stakeholders.
Watch every summit
OnDemand
Committ to a Customer Success Collective Pro membership and unlock over 700 hours of OnDemand content.
That’s right, you’ll have access to every session from every Customer Success Summit ever.
Dive in to our enourmous content library featuring the best speakers from around the world
Discover the content you need as you need it - just in time learning at your fingertips
Catch up anywhere, anytime, and never miss a summit again
FAQS
Will sessions be recorded?
All sessions will be recorded and available to watch OnDemand 24hr after the event for all attendees, subject to speaker approval.
How do I join live sessions?
You will receive a unique joining link the day before the summit. Simply follow the link in your email to access the event.
What time will the live sessions begin?
The event will kick off at 6am PT | 9am ET | 2pm BST.
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in-person events
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Join the
conversation
Join 100,000+ passionate CS enthusiasts across the globe to exchange ideas, attend local meet-ups, get answers to your questions, and find new job opportunities.
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