Customer Support
Summit
Customer support teams are transforming to become more strategic, technical and revenue-driven. Don't miss the shift.
Join global leaders in customer support transformation on October 15 and leave with a toolkit to evolve your support team from cost center to strategic asset.
Sign up for free and tune in live or OnDemand to sessions from speakers at Clay, PayPal, Oracle and more.
In partnership with
days
hours
minutes
until the summit starts
About the
summit
Sharpen your customer support strategy with methodologies tested by the leaders designing them. Dive into sessions on:
Turning support into a revenue driver, not a cost center,
Ensuring product, marketing and sales actually use your team's data, not just collect it,
The evolving role of the support agent, and what it means for your career trajectory.
Secure your free pass to tune in live for expert-led discussions and live Q&As, or catch up OnDemand with the actionable insights to future-proof your role..
Our Stats
12+
Speakers
800+
Attendees
8+
Sessions
0
Cost to attend
Meet our
speakers...
Don't just take
our word for it
Explore the
agenda
The event will kick off at 6am PT | 9am ET | 2pm BST.
Agenda times listed below are ET
Sign up to tune in live and join the speaker Q&As.
Why you need
to join the summit
What you'll get
out of the event
Connect with your peers
Join a like-minded community of customer support professionals to share pain-points and grow together.
Take what's already working
See how other support leaders solved the exact problems on your plate right now, so you're not starting from scratch.
Prove your team's worth in numbers
Walk away with the AI techniques and the language to show leadership what support actually delivers.
Watch every summit
OnDemand
Commit to a Customer Success Collective Pro membership and unlock over 700 hours of OnDemand content.
That’s right, you’ll have access to every session from every Customer Support & Success Summit ever.
Dive in to our enormous content library featuring the best speakers from around the world
Discover the content you need as you need it - just in time learning at your fingertips
Catch up anywhere, anytime, and never miss a summit again
FAQS
Will sessions be recorded?
All sessions will be recorded and sent to your email to watch OnDemand 24hr after the event for all attendees, subject to speaker approval.
How do I join live sessions?
You will receive a unique joining link the day before the summit. Simply follow the link in your email to access the event.
What time will the live sessions begin?
The event will kick off at 6am PT | 9am ET | 2pm BST.
Join the
conversation
Join 100,000+ passionate customer enthusiasts across the globe to exchange ideas, attend local meet-ups, get answers to your questions, and find new job opportunities.
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