Monika is a seasoned and passionate Customer Experience Executive who continues to build an extensive track record of success creating and leading high-performance customer operations to drive the success of startups across multiple sectors. Over the course of her career, Monika has proven to be skilled at partnering with stakeholders across all areas and levels to instill a “Customer 1st” mindset and build unified approaches to achieve our shared organizational goals. Monika is an exceptional problem-solver who is able to develop solutions to overcome operational and customer challenges of all complexities. As a leader, she excels at building, training, and optimizing the performance of teams, that continually exceed expectations. Her focus is on creating cultures that promote accountability, professional development, collaboration, and meeting customer needs as keys to positioning companies for strong growth and success.