Paul
Faure
Director, Customer Care
Dealfront
Paul is a professional with experience in people management, skilled in leadership, compliance and sales with a strong work ethic; self-directed and resourceful with great communication and analytical skills. He is passionate about change management and professional development, both personal and of others.
09 October 2024 10:00 - 10:30
Remote and hybrid support models: Best practices for the modern workforce
Explore strategies and best practices for managing remote and hybrid customer support teams, ensuring productivity, collaboration, and excellent service delivery.
Key Points
- Essential tools and technologies.
- Blending remote and in-office support.
- Maintaining high productivity.
- Ensuring clear communication.
- Supporting mental health and fostering a positive work culture.
Useful links
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Useful links