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Steven
Van Muijden
Director Customer Success & Renewals EMEA
Nutanix
Steven is an energetic senior sales & people director with substantial international management experience and a proven track record in critical positions. He has constantly worked in customer-facing roles in various sectors and industries. Steven focuses on listening, dedication to client success and enabling teams to build long-lasting relationships. Throughout his career, Steven has always had a drive to innovate, embrace change and at the same time build trust to realize the best possible outcome.
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13 May 2026 10:30 - 11:15
Panel | Proving your worth: How CS teams are tying retention to revenue
As budgets tighten and CS teams face increasing scrutiny, the ability to demonstrate tangible business impact has never been more critical. In this session, our panellists share how they are connecting retention metrics to revenue outcomes, building the business case for CS investment, and earning a seat at the table with finance and the board.