Sean is a charismatic, customer-focused leader who brings an entrepreneurial spirit to building and scaling high-performing teams. With extensive experience across SaaS organizations including Supermetrics, Tive, Personio, and HubSpot, he has led international customer success and account management functions spanning EMEA, UKI, and LATAM. Currently Head of Customer Success for UKI & LATAM at Supermetrics, Sean is passionate about developing diverse, empowered teams that solve for the customer while driving sustainable revenue growth. He has built and scaled global teams, owned multi-million-euro ARR portfolios, and led strategic initiatives across retention, churn forecasting, customer journey design, and revenue operations alignment. Sean firmly believes in fostering professional development, encouraging ownership, and creating environments where people are empowered to make a meaningful impact on both customers and the business.