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October 15, 2026

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Will sessions be recorded?

All sessions will be recorded and sent to your email to watch OnDemand 24hr after the event for all attendees, subject to speaker approval.


How do I join live sessions?

You will receive a unique joining link the day before the summit. Simply follow the link in your email to access the event.

What time will the live sessions begin?


The event will kick off at 6am PT | 9am ET | 2pm BST.

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October 15, 2026

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This summit will connect our global audience of CX pros with solution providers offering the latest AI innovations to elevate their tech stack.

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AI for customer support leaders: The 2026 report

Most support teams have deployed AI. This report examines why the gap between what it's doing and what it could be doing is wider than most leaders realize – and what the teams closing that gap are doing differently.

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Discover our
in-person events

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Oct 27, 2026
AI for Customer Support Summit Boston
Boston

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Dec 02, 2026
AI for Customer Support Summit London
London

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Mar 16 & 17, 2027
AI for Customer Support Summit New York
New York

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Sep 21 & 22, 2027
AI for Customer Support Summit San Francisco
San Francisco

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October 15, 2026

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