OCTOBER 24 | VIRTUAL EVENT
Customer Success Summit
Transform your customer success team and take them from ‘Bud to Bloom’ with insights from our highest-rated speakers.
Elevate your strategy and forge connections with pioneers in the field to help you unlock the secrets to crafting unforgettable experiences and cultivating unwavering loyalty to drive accelerated growth.
Secure your free pass to gain exclusive access to our highest-rated sessions from 2024 and all recordings available On Demand after the event
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The Alliance Virtual Summits
Meet the speakers
Cultivating success
Grow your CS function to become a world-class outfit, starting with the foundations of success, our talks will guide you through effective growth strategies to harvesting the rewards of sustained best practice.
Planting the right seeds
Discover how industry leaders have laid the foundations for success with their CS function.
Nurturing your bud
Discover strategies to reduce churn, boost revenue and level up customer engagement.
Sustaining the 'bloom'
Learn how to scale human-touch processes with AI and automation to drive sustained success.
Agenda
Redefining what it means to deliver customer success - from strategy to culture and new tech adoption.
All times are shown in ET (New York).
800+
Attendees
10
Sessions
10
Speakers
0
Cost to attend
Want to partner?
Interested in positioning your brand in front of 800+ customer success pros from across the globe?
Customer Success Summit aims to connect customer leaders from around the world with key solution providers paving the way for more innovative and effective experience, support, and success practices.
There are lots of ways we can work together, drop us a note, or check out our media guide.
Join us in person
Connect with your peers IRL in 2024
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Don't just take our word for it
"The summit allowed me to take a step back from my daily grind to rethink how we're positioning and strategizing the end-to-end CS experience both internally and externally."
Register now
Register now
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FAQs
Who is the Customer Success Virtual Summit for?
The Customer Success Virtual Summit is for customer success professionals looking to boost growth and deepen customer connections. This summit offers valuable insights and practical tips to enhance your CS approach, regardless of your experience level.
Will sessions be recorded?
All speaker sessions will be recorded and available to watch OnDemand after the event for all attendees, subject to speaker approval.
How do I join live sessions?
You will receive a unique joining link the day before the summit. Simply follow the link in your email to access the event.
What timezone will the live sessions be in?
The event will kick off at 6 am PST | 9am EST | 2pm GMT
Join the conversation
Want to be part of a growing global community of customer success pros? Come and join us, we’re friendly, full of ideas, and always happy to share our knowledge!
Which companies will be at the event?
Any company that likes to win. We joke. But you’ll hear from competitive enablement practioners and leaders at companies like Lacework, Hubspot, ServiceTitan, Palo Alto Networks and more plus, network with attendees from hundreds more organizations.
What timezone will the live sessions be in?
Live events will kick off each day at 9:00 am PST / 12:00 pm EST / 5:00 pm UK. Sessions will wrap up by 12:00 pm PST / 3:00 pm EST / 8:00 pm UK.
